Software Custom Web Application & SMS/WhatsApp Engine Healthcare & Diagnostic Laboratories

Bliss Life Telehealth & Diagnostic Center Platform

A HIPAA/DISHA compliant patient appointment booking, doctor teleconsultation, and encrypted laboratory report delivery system for multi-branch diagnostic centers.

Bliss Life Telehealth & Diagnostic Center Platform
Client Partner

Bliss Life Healthcare Group

The Challenge

Patients faced long wait times at diagnostic centers, and clinics were overwhelmed handling phone calls for booking slots and manual PDF report delivery.

Our Solution & Execution

Engineered a rapid 3-click slot booking engine with automated WhatsApp PDF report delivery, direct doctor consultation scheduling, and barcode test tracking.

Measurable Commercial Results

Milestone 01

Over 40,000 patient test reports securely delivered via WhatsApp within 6 months

Milestone 02

82% reduction in diagnostic reception phone inquiries

Milestone 03

Strict medical data encryption compliant with Indian healthcare data privacy guidelines

Technologies & Tools Deployed

PHP MVC Framework WhatsApp Cloud API Encrypted S3 Document Storage Tailwind CSS SMS Gateway Integration
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Platform Match: Custom Web Application & SMS/WhatsApp Engine
Turnaround Timeline: 2 to 4 Weeks
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