Hometek Custom Enterprise ERP & Service Portal
An enterprise field operations and service dispatch portal engineered to replace disconnected spreadsheets with real-time technician scheduling, automated inventory tracking, and client billing.
Hometek Private Limited
The Challenge
Hometek was losing over 15 hours weekly to manual paperwork, experiencing delayed service dispatch across multiple urban hubs, and struggling with inconsistent invoice reconciliation between technicians and head office.
Our Solution & Execution
Webcotec built a bespoke, lightweight PHP 8.2 MVC web application with automated job assignment based on technician proximity, digital customer sign-offs via mobile web, and real-time Razorpay/UPI payment reconciliation.
Measurable Commercial Results
74% reduction in administrative billing hours within 30 days of rollout
Zero operational downtime across 12,000+ monthly service work orders
Real-time parts inventory tracking preventing stockout losses across 3 city warehouses
Technologies & Tools Deployed
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